Internal Dispute Resolution
Address Compliance Officer
Berjaya Mutual Sdn Bhd                                                                                                            (Formerly known as Inter-Pacific Asset Management Sdn Bhd)
West Wing, Level 13,
Berjaya Times Square,
No. 1, Jalan Imbi,
55100 Kuala Lumpur, Malaysia.
Telephone Number +603-2117 1889
Fax +603-2142 6029
Email Address [email protected]
Website www.berjayamutual.com

If you are not satisfied with how your complaint has been handled, or the resolution provided by us, you may file your complaint to the Securities Industry Dispute Resolution Centre (“SIDREC”), Securities Commission Malaysia (“SC”) or Federation of Investment Managers Malaysia (“FIMM”), for an independent external review:

Securities Industry Dispute Resolution Centre
Address Unit A-9-1, Level 9, Tower A,
Menara UOA Bangsar,
No. 5, Jalan Bangsar Utama 1,
59000, Kuala Lumpur, Malaysia.
Telephone Number 603-2282 2280
Fax 603-2282 3855
Email Address [email protected]
Website www.sidrec.com.my
* Securities Commission Malaysia
Address Consumer & Investor Office
Securities Commission Malaysia
No. 3, Persiaran Bukit Kiara,
Bukit Kiara,
50490, Kuala Lumpur, Malaysia.
Telephone Number 603-6204 8999
Fax 603-6204 8991
Email Address [email protected]
Website www.sc.com.my
Federation of Investment Managers Malaysia
Address Legal, Secretarial & Regulatory Affairs
Federation of Investment Managers Malaysia
19-06-1, 6th Floor, Wisma Tune,
19, Lorong Dungun, Damansara Heights,
50490 Kuala Lumpur, Malaysia.
Telephone Number 603-7890 4242
Fax 603-2093 2700
Email Address [email protected]
Website https://www.fimm.com.my/

* You can also direct your complaint to the SC even if you have initiated a dispute resolution process with SIDREC.